Skip to content

FAQs: Transitioning from ITIL v3 to v4

Editor’s Note: This post was originally published November 2018 and has recently been updated and revised for accuracy and comprehensiveness.
For those of you who are already progressing deep into ITILv3 there is path to transition to ITIL4 without having to start from square one. TheITIL Managing Professional Transition Modulecovers the core elements from the ITIL Managing Professional stream. There is a mandatory training element and exam associated with this module, enabling you to transition your existing designations into the new ITIL4 certification scheme. Successful completion of this module provides you with theITIL Managing Professionaldesignation.
Q: I have my ITIL Foundation certification. How should I transition to ITIL4?
A:Due to the structure of ITIL 4 Foundation, there will not be a transition module at the Foundation level from ITIL v3. And since there is a large amount of new material in ITIL 4 Foundation, a new exam is required to assess your knowledge of the new ITIL 4 Foundation guidance. So, you will want to obtain this new credential.
Q: When will ITIL v3 be discontinued?
A:The transition will be a gradual process, allowing for students in the midst of their ITIL v3 journey, to continue collecting their ITIL v3 Intermediate credits to enable transition to the comingITIL Managing Professional Transition module. AXELOS will therefore not discontinue ITIL v3 (stop maintaining exams, publishing books or accrediting students) before June 2020.
Q: What is the ITIL Managing Professional Transition course?
A:This is designed for ITIL Experts, and those people with 17 points in the ITIL v3 scheme. It will be released in the coming year. It will serve as the transition course for qualified individuals to migrate their ITIL v3 expert status to the new ITIL 4 Managing Professional credential.
Q: Should I stop my ITIL v3 training and wait for ITIL4?
3 or 4 ITIL v3 Intermediate/Practitioner credits, and you are interested in ITIL4
OPTION 1:TakeITIL 4 Foundationand an additional module in a preferred area of interest, becoming either anITIL Specialist, Strategist or Leader.
OPTION 2:You can continue working towards collecting 17 credits from ITIL v3 to become eligible to take theITIL Managing Professional Transitionmodule. The benefit of this is that you are eligible to fast track past the v3 Managing Across the Lifecycle course and exam.
6 or more ITIL v3 Intermediate/Practitioner credits, and you are interested in ITIL 4If you have 6 credits or more since v3 Foundation, you will probably want to continue collecting ITIL v3 credits to prepare for an easy transition to ITIL 4 and gain theITIL Managing Professionaldesignation.
ITIL Expert, and you are interested in transitioning to ITIL 4
You can take theITIL Managing Professional Transitionmodule as soon as it is released to achieve theITIL Managing Professionaldesignation. After achieving theITIL Managing Professional, if you are interested in pursuing theITIL Strategic Leaderstream, you would only need to complete theITIL Leader Digital & Strategymodule. So, once you have completed both streams you will then be eligible to move towardsITIL Master. Details about the release ofITIL Masterwill be released sometime in 2019, and we’ll let you know the details as soon as they’re available.
Q: Where is ITIL Practitioner in ITIL 4 Update?
A:ITIL Practitioner will no longer be a separate module in the ITIL 4 certification scheme, however the knowledge and principles from ITIL Practitioner guidance will be fundamental to all modules in ITIL 4. Students can also use theirITIL Practitionercredits to continue their ITIL journey. If a student has collected 17 credits, they will be eligible to take theITIL Managing Professional Transitionmodule without taking the MALC exam.